Authentication Failure on Android Devices



Thank you for playing Toram Online.

We have confirmed an authentication error occurring on Android devices.

- Authentication Error -

Authentication fails on certain Android devices when starting the app.

*Currently, we are investigating the cause of this issue.

If authentication fails on your Android device, please try the following.

- Close all the apps including resident apps.
- Turn ON/OFF Airplane Mode.
- Reboot the device.
- Reboot the Wi-Fi router.
- Switch your connection method to WiFi from 3G, 4G or LTE.

If the issue still occurs after trying the above, please contact us from our official website(http://fr.toram.jp/) with the following information.

- Android Device Name:
- Android OS Version:
- The Last Date and Time You Succeeded to Log In:
- The Last Date and Time You Tried to Log In:

We deeply apologize for the inconvenience caused and we ask for your patience until the issue is fixed.