We have confirmed a bug where the charfacter data becomes abnormal if certain conditions are met after using the Sprite Skill "Express Aid" added through the update on Thursday, 10/27/2022.
We have fixed the bug through an app version update on Monday, 10/31/2022, so please kindly update your app.
Below are the versions of the app where the bug mentioned above has been fixed.
Platform
Update Version
Android
3.5.36a
iOS
3.5.35i
Steam
1.0.37s
Windows
1.0.36p
We have also fixed the data and removed the login restrictions applied to 4 accounts because of this bug.
We have delivered "Unpaid Orb x 30" as compensation to the 4 players and additionally for any of the 4 players that had purchased 30-Day Tickets, we are also delivering "Unpaid Orb x 5" for each type of 30-Day Tickets purchased.
We sincerely apologize for the trouble and inconvenience caused.